Terms and Conditions

Many of the applications offered by GeorgiePhone rely on data provided by third parties that may be withdrawn or altered without prior notification and therefore the distributors of GeorgiePhone cannot be held responsible for resulting disruption or change in operation. The navigational facilities are intended for orientation only and not as a mobility aid and should be used in conjunction with other aids such as a cane or guide dog. It is the user's responsibility to pay attention to their immediate surroundings. Georgie uses GPS (Global Positioning System) signals maintained by the USA Government which is responsible for its precision and maintenance. The system may at any time be modified which may affect the performance of Georgie. GPS signals are not precise or may not be accessible all the time, especially within narrow streets and when surrounded by tall buildings. Any implied responsibilities are expressly disclaimed. The manufacturers and distributors of the GeorgiePhone apps shall not be liable for special, incidental, consequential, indirect, or other similar damages arising from any breach of operation or accident that might occur whilst using the GeorgiePhone range.

Returns and Refunds

For refund of apps bought on Google Play Store Please refer to Google’s refund policy.

We make every effort to ensure that information and prices of goods and services are accurate but we acknowledge that there is a risk of human error and it is possible that a genuine mistake may occur.

When buying goods/software directly from us, your contract with us begins when you receive your goods and not before. We reserve the right to decline orders based on incorrect information by either party. Should we cancel your order, you will be refunded.

You can return goods if you change your mind or are unhappy about them, or bought on wrong website information. You should return goods within 30 days and you will get a full refund for items that are in their original condition and seals not broken where applicable. Refunds are made when we receive the returned item. Goods lost in transit to us will only be refunded on proof of postage.

Please follow the steps below to help us process your refund efficiently:

Contact us by
phone - +44 (0) 1733 234441
email - sales@screenreader.net
letter (address below)

Please return it with a note explaining the reason for return, and a description of any fault. Wrap it securely in its original or equivalent packaging.

Please return to:
Screenreader.net
7 The Rookery
Orton Wistow
Peterborough
PE2 6YT

All goods remain the property of Screenreader.net, and licences will not be transferred, until paid for in full.

Screenreader.net cannot take responsibility for any damages, compensatory, indirect, consequential, or direct, data loss, income, profit, property loss or damage, and third party claims implied or otherwise when using this website.

Availability of Products

If an item is not available for dispatch within 7 working days, we will contact you so you can either cancel your order or wait until the product is available.

Payment Methods

We accept payment using debit/credit cards via PayPal accounts. If you prefer to pay by another means, please contact us on +44 (0) 1733 234441.

Support and Feedback

If you need instructions or manuals in alternative formats, please ask.
We are always glad to receive any feedback you might have on our products, website or services, or answer your questions.

Complaints

We hope that you have no reason to complain but want you to feel confident that we will take great pains to resolve any issues you might have.

If you wish to make a complaint please either:
email - sales@screenreader.net
phone on - +44 (0) 1733 234441
write to us (address above).

Please provide full details of the nature of your complaint, including your name, address, and a daytime phone number we can reach you on if necessary.